Store Policy

There’s no checkout on this site. When a piece catches your eye, send us an inquiry and we’ll follow up with availability, pricing, and next steps. Trade partners can request access to the full portfolio, and anyone can contact us about a specific piece or idea.

Most of what we make is produced to order, and we design and manufacture custom pieces in-house. Materials, stones, metal, and finish are confirmed with you before production begins. Because each order is individual, timelines and details are agreed up front rather than fixed here.

We work with retailers, designers, and trade partners. Wholesale terms — minimums, pricing tiers, and repeat orders — are arranged directly based on your needs. Reach out and we’ll set you up.

Pricing depends on metal, stones, and specification, and precious-metal prices move with the market, so pieces are quoted per order. We do not collect card or bank details on this site; payment is arranged and invoiced directly once your order is confirmed.

As pieces are made to order, lead times vary with the design and current workload — we’ll give you an estimate with your quote and keep you posted as your order progresses. Shipping is arranged per order, insured where appropriate, and delivery details are confirmed with you before dispatch.

Because most pieces are custom or made to order, returns and exchanges are handled case by case. If something isn’t right, tell us promptly and we’ll work with you directly to make it right. We stand behind our craftsmanship.

Our jewelry is designed and manufactured in-house in diamond, gold, and silver, and hallmarked to its stated metal. To keep pieces looking their best, store them dry and separate, and keep them away from chemicals, perfume, and abrasives. We’re glad to advise on care for a specific piece.

Anything you’re unsure about, just ask. Email us at varsha@vbsaa.com and we’ll take care of it directly.